Chat Technology

                                 Chat Technology

A chat is a system that allows users to communicate in real time using easily accessible web
interfaces. It is a type of internet online chat distinguished by its simplicity and accessibility to users who do not wish to take the time to install and learn to use specialized chat software. This trait allows users instantaneous access and only a web browser is required to chat. Users will always get the latest version of a chat service because no software installation or updates are required. Web chats (also known as messengers, IM, or instant messengers) have been around for decades, almost as long as email. The first major web chat client that was used worldwide was ICQ. ICQ is a slang version of “I seek you”. ICQ was originally released in November 1996, and was freely available to anyone with a computer and Internet connection. By 2001, ICQ had over 100 million users registered out of the 361 million Internet users there were worldwide (Pingdom, 2010). As the Internet grew, other web chat clients became to arise, became more popular and eventually took over ICQ. These were messenger clients such as MSN messenger and AOL messenger (AOL who acquired ICQ in 1998).

Video chat

Technology for conducting audio and video interaction in real time between users at disparate locations.  Video chats are typically conducted via a computer, tablet or Smartphone device (also called videophone chatting), and may involve point-to-point (or one-to-one) interaction, as in the case of FaceTime and Skype, or multi point (or one-to-many) interaction, as in the typical case of Google Hangout.  Next other video software is Videoconferencing.

While video chatting is often used interchangeably with the term videoconferencing and there is considerable overlap between the two -- in most cases videoconferencing refers to multi point (3 or more participants) audio and video interaction deployed in a business setting, whereas video chatting most frequently refers to one-to-one video calls made via software apps like Skype, FaceTime, Facebook Video Chat and ooVoo.

 Online chat                      

Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable other participants to respond quickly. Thereby, a feeling similar to a spoken conversation is created, which distinguishes chatting from other text-based online communication forms such as Internet forums and email. Online chat may address point-to-point communications as well as multicast communications from one sender to many receivers and voice and video chat, or may be a feature of a web conferencing service.

Online chat in a less stringent definition may be primarily any direct text-based or video-based (webcams), one-on-one chat or one-to-many group chat (formally also known as synchronous conferencing), using tools such as instant messengers, Internet Relay Chat (IRC), talkers and possibly MUDs. The expression online chat comes from the word chat which means "informal conversation". Online chat includes web-based applications that allow communication often directly addressed, but anonymous between users in a multi-user environment. Web conferencing is a more specific online service that is often sold as a service, hosted on a web server controlled by the vendor.

Internet Relay Chat

Internet Relay Chat (IRC) is an application layer protocol that facilitates communication in the form of text. The chat process works on a client/server networking model. IRC clients are computer programs that a user can install on their system. These clients communicate with chat servers to transfer messages to other clients. IRC is mainly designed for group communication in discussion forums, called channels, but also allows one-on-one communication via private messages as well as chat and data transfer, including file sharing.

Client software is available for every major operating system that supports Internet access. As of April 2011, the top 100 IRC networks served more than half a million users at a time, with hundreds of thousands of channels operating on a total of roughly 1,500 servers out of roughly 3,200 servers worldwide. Over the past decade IRC usage has been declining: since 2003 it has lost 60% of its users (from 1 million to about 400,000 in 2014) and half of its channels (from half a million in 2003).

History

IRC was created by Jarkko Oikarinen in August 1988 to replace a program called MUT (MultiUser Talk) on a BBS called OuluBox in Finland. Oikarinen found inspiration in a chat system known as Bitnet Relay, which operated on the BITNET. IRC was used to report on the 1991 Soviet coup d'état attempt throughout a media blackout. It was previously used in a similar fashion during the Gulf War. Chat logs of these and other events are kept in the ibiblio archive.

Technical information

IRC is an open protocol that uses TCP and, optionally, TLS. An IRC server can connect to other IRC servers to expand the IRC network. Users access IRC networks by connecting a client to a server. There are many client implementations, such as mIRC, HexChat and irssi, and server implementations, e.g. the original IRCd. Most IRC servers do not require users to register an account but a nick is required before being connected. IRC was originally a plain text protocol  (although later extended), which on request was assigned port 194/TCP by IANA. However, the de facto standard has always been to run IRC on 6667/TCP and nearby port numbers (for example TCP ports 6660–6669, 7000) to avoid having to run the IRCd software with root privileges.

The protocol specified that characters were 8-bit but did not specify the character encoding the text was supposed to use. This can cause problems when users using different clients and/or different platforms want to converse. All client-to-server IRC protocols in use today are descended from the protocol implemented in the irc2.4.0 version of the IRC2 server, and documented in RFC 1459. Since RFC 1459 was published, the new features in the irc2.10 implementation led to the publication of several revised protocol documents (RFC 2810, RFC 2811, RFC 2812 and RFC 2813); however, these protocol changes have not been widely adopted among other implementations.

Although many specifications on the IRC protocol have been published, there is no official specification, as the protocol remains dynamic. Virtually no clients and very few servers rely strictly on the above RFCs as a reference. Microsoft made an extension for IRC in 1998 via the proprietary IRCX. They later stopped distributing software supporting IRCX, instead developing the proprietary MSNP. The standard structure of a network of IRC servers is a tree. Messages are routed along only necessary branches of the tree but network state is sent to every server and there is generally a high degree of implicit trust between servers. This architecture has a number of problems. A misbehaving or malicious server can cause major damage to the network and any changes in structure, whether intentional or a result of conditions on the underlying network, require a net-split and net-join. This results in a lot of network traffic and spurious quit/join messages to users and temporary loss of communication to users on the splitting servers. Adding a server to a large network means a large background bandwidth load on the network and a large memory load on the server. Once established however, each message to multiple recipients is delivered in a fashion similar to multicast, meaning each message travels a network link exactly once. This is a strength in comparison to non-multicasting protocols such as Simple Mail Transfer Protocol (SMTP) or Extensible Messaging and Presence Protocol (XMPP).

An IRC daemon can also be used on a local area network (LAN). IRC can thus be used to facilitate communication between people within the local area network (internal communication).

Commands and replies

IRC has a line-based structure. Clients send single-line messages to the server receive replies to those messages and receive copies of some messages sent by other clients. In most clients, users can enter commands by prefixing them with a '/'. Depending on the command, these may either be handled entirely by the client, or (generally for commands the client does not recognize) passed directly to the server, possibly with some modification. Due to the nature of the protocol, automated systems cannot always correctly pair a sent command with its reply with full reliability and are subject to guessing.

Channels

The basic means of communicating to a group of users in an established IRC session is through a channel. Channels on a network can be displayed using the IRC command LIST, which lists all currently available channels that do not have the modes +s or +p set, on that particular network. Channels that are available across an entire IRC network are prefixed with a '#', while those local to a server use '&'. Other less common channel types include '+' channels—'modeless' channels without operators  and '!' channels, a form of timestamped channel on normally non-timestamped networks.

Modes

Users and channels may have modes that are represented by single case-sensitive letters and are set using the MODE command. User modes and channel modes are separate and can use the same letter to mean different things (e.g. user mode "i" is invisible mode while channel mode "i" is invite only. Modes are usually set and unset using the mode command that takes a target (user or channel), a set of modes to set (+) or unset (-) and any parameters the modes need.

Some but not all channel modes take parameters and some channel modes apply to a user on a channel or add or remove a mask (e.g. a ban mask) from a list associated with the channel rather than applying to the channel as a whole. Modes that apply to users on a channel have an associated symbol that is used to represent the mode in names replies (sent to clients on first joining a channel and use of the names command) and in many clients also used to represent it in the client's displayed list of users in a channel or to display an own indicator for a user's modes. In order to correctly parse incoming mode messages and track channel state the client must know which mode is of which type and for the modes that apply to a user on a channel which symbol goes with which letter. In early implementations of IRC this had to be hard-coded in the client but there is now a de facto standard extension to the protocol called ISUPPORT that sends this information to the client at connect time using numeric 005.

There is a small design fault in IRC regarding modes that apply to users on channels: the names message used to establish initial channel state can only send one such mode per user on the channel, but multiple such modes can be set on a single user. For example, if a user holds both operator status (+o) and voice status (+v) on a channel, a new client will be unable to see the less mode with less priority (i.e. voice). Workarounds for this are possible on both the client and server side but none are widely implemented.

Standard (RFC 1459) modes

User modes Letter Symbol Description

i Invisible—cannot be seen without a common channel or knowing the exact name

s Receives server notices

w Receives wallops

o User is an IRC operator (ircop)

           Channel modes Letter Symbol Parameter(s) Description

o @ Name of affected user Channel operator—can change channel modes and kick users out         of the channel among other things

s Secret channel—not shown in channel list or user who is except to users already on            the channel

p Private channel—listed in channel list as "prv" according to RFC 1459

n Users cannot send messages to the channel externally

m Channel is moderated (only those who hold operator or voice status on the channel can       send messages to it)

i Only users with invites may enter the channel.

t Only operators can change the channel topic.

l Limit number Limits number of users able to be on channel (when full, no new users can join)

b Ban mask (nick!user@host with wildcards allowed) Bans hostmasks from channel

v + Name of affected user Gives a user voice status on channel (see +m above)

k New channel key Sets a channel key such that only users knowing the key can enter

Channel Operators

A Channel Operator is a client on an IRC channel that manages the channel. IRC Channel Operators can be easily seen by the "@" symbol prefixed to their name, or a Latin letter "+o"/"o". On most networks, an operator can:

• Kick a user

• Ban a user

• Give another user IRC Channel Operator Status or IRC Channel Voice Status.

• Change the IRC Channel topic while channel mode +t is set.

• Change the IRC Channel Mode locks.

IRC Operators

There are also users who maintain elevated rights on their local server, or the entire network; these are called IRC operators, sometimes shortened to IR Cops or Operas (not to be confused with channel operators). As the implementation of the IRCd varies, so do the privileges of the IRC operator on the given IRCd. RFC 1459 claims that IRC operators are "a necessary evil" to keep clean state of the network, and as such they need to be able to disconnect and reconnect servers. Additionally, to prevent malicious users or even harmful automated programs from entering IRC, IRC operators are usually allowed to disconnect clients and completely ban IPs or complete subnets. Networks that carry services (Nickserv et al.) usually allow their IRC operators also to handle basic "Ownership" matters. Further privileged rights may include overriding channel bans (being able to join channels they would not be allowed to join, if they were not opered), being able to op themselves on channels where they would not be able without being opered, being auto-opped on channels always and so forth.

Hostmasks

A hostmask is a unique identifier of an IRC client connected to an IRC server. IRC servers, services, and other clients including bots can use it to identify a specific IRC session.

The format of a hostmask is nick!user@host. The hostmask looks similar to, but should not be confused with an e-mail address.

The nick part is the nickname chosen by the user and may be changed while connected. The user part is the username reported by indent on the client. If indent is not available on the client, the username specified when the client connected is used after being prefixed with a tilde.

The host part is the hostname the client is connecting from. If the IP address of the client cannot be resolved to a valid hostname by the server, it is used instead of the hostname.

Because of the privacy implications of exposing the IP address or hostname of a client, some IRC daemons also provide privacy features, such as InspIRCD or UnrealIRCD's "+x" mode. This hashes a client IP address or masks part of a client's hostname, making it unreadable to users other than IRCops. Users may also have the option of requesting a "virtual host" (or "vhost"), to be displayed in the hostmask to allow further anonymity. Some IRC networks such as Freenode use these as "cloaks" to indicate that a user is affiliated with a group or project.

Challenges

Issues in the original design of IRC were the amount of shared state data being a limitation on its scalability, the absence of unique user identifications leading to the nickname collision problem, lack of protection from netsplits by means of cyclic routing, the trade-off in scalability for the sake of real-time user presence information, protocol weaknesses providing a platform for abuse, no transparent and optimization message passing, and no encryption. Some of these issues have been addressed in Modern IRC.

Attacks

Because IRC connections are usually unencrypted and typically span long time periods, they are an attractive target for Dos/DDoS attackers and hackers. Because of this, careful security policy is necessary to ensure that an IRC network is not susceptible to an attack such as a takeover war. IRC networks may also K-line or G-line users or networks that have a harming effect.

A small number of IRC servers support SSL/TLS connections for security purposes. This helps stop the use of packet sniffer programs to obtain the passwords of IRC users, but has little use beyond this scope due to the public nature of IRC channels. SSL connections require both client and server support (that may require the user to install SSL binaries and IRC client specific patches or modules on their computers). Some networks also use SSL for server to server connections, and provide a special channel flag (such as +S) to only allow SSL-connected users on the channel, while disallowing operator identification in clear text, to better utilize the advantages that SSL provides.

IRC served as an early laboratory for many kinds of Internet attacks, such as using fake ICMP unreachable messages to break TCP-based IRC connections (nuking) to annoy users or facilitate takeovers.

Abuse prevention

One of the most contentious technical issues surrounding IRC implementations, which survive to this day, is the merit of "Nick/Channel Delay" vs. "Timestamp" protocols. Both methods exist to solve the problem of denial-of-service attacks, but take very different approaches. The problem with the original IRC protocol as implemented was that when two servers split and rejoined, the two sides of the network would simply merge their channels. If a user could join on a "split" server, where a channel that existed on the other side of the network was empty, and gain operator status, they would become a channel operator of the "combined" channel after the netsplit ended; if a user took a nickname that existed on the other side of the network, the server would kill both users when rejoining (i.e., 'nick-collision'). This was often abused to "mass-kill" all users on a channel, thus creating "opless" channels where no operators were present to deal with abuse. Apart from causing problems within IRC, this encouraged people to conduct denial of service attacks against IRC servers in order to cause netsplits, which they would then abuse.

Nick/channel delay

The nick/channel delay (abbreviated ND/CD) solution to this problem is very simple. After a user signs off and the nickname becomes available, or a channel ceases to exist because all its users parted (as often happens during a netsplit), the server will not allow any user to use that nickname or join that channel, until a certain period of time (the delay) has passed. The idea behind this is that even if a netsplit occurs, it is useless to an abuser because they cannot take the nickname or gain operator status on a channel, and thus no collision of a nickname or 'merging' of a channel can occur. To some extent, this inconveniences legitimate users, who might be forced to briefly use a different name after rejoining (appending an underscore is popular).

Timestamping

The alternative, the timestamp or TS protocol, takes a different approach. Every nickname and channel on the network is assigned a timestamp – the date and time when it was created. When a netsplit occurs, two users on each side are free to use the same nickname or channel, but when the two sides are joined, only one can survive. In the case of nicknames, the newer user, according to their TS, is killed; when a channel collides, the members (users on the channel) are merged, but the channel operators on the "losing" side of the split lose their channel operator status.

TS is a much more complicated protocol than ND/CD, both in design and implementation, and despite having gone through several revisions, some implementations still have problems with "desyncs" (where two servers on the same network disagree about the current state of the network), and allowing too much leniency in what was allowed by the 'losing' side. Under the original TS protocols, for example, there was no protection against users setting bans or other modes in the losing channel that would then be merged when the split rejoined, even though the users who had set those modes lost their channel operator status. Some modern TS-based IRC servers have also incorporated some form of ND and/or CD in addition to timestamping in an attempt to further curb abuse.

Most networks today use the timestamping approach. The timestamp versus ND/CD disagreements caused several servers to split away from EFnet and form the newer IRCnet. After the split, EFnet moved to a TS protocol, while IRCnet used ND/CD.

SAVE

In recent versions of the IRCnet ircd, as well as ircds using the TS6 protocol (including Charybdis), ND has been extended/replaced by a mechanism called SAVE. This mechanism assigns every client a UID upon connecting to an IRC server. This ID starts with a number, which is forbidden in nicks (although some ircds, namely IRCnet and InspIRCd, allow clients to switch to their own UID as the nickname).

If two clients with the same nickname join from different sides of a netsplit ("nick collision"), the first server to see this collision will force both clients to change their nick to their UID, thus saving both clients from being disconnected. On IRCnet, the nickname will also be locked for some time (ND) to prevent both clients from changing back to the original nickname, thus colliding again.

Networks

There is thousands of running IRC networks in the world. They run various implementations of IRC servers, and are administered by various groups of IRC operators, but the protocol exposed to IRC users is very similar, and all IRC networks can be accessed by the same client software, although there might be slight incompatibilities and limited functionality due to the differing server software implementations. The largest IRC networks have traditionally been grouped as the "Big Four" a designation for networks that top the statistics. The Big Four networks change periodically, but due to the community nature of IRC there are a large number of other networks for users to choose from.

Historically the "Big Four" were:

• EFnet

• IRCnet

• Undernet

• DALnet

IRC reached 6 million simultaneous users in 2001 and 10 million users in 2003.

As of March 2015 the largest IRC networks were:

• freenode – around 99k users at peak hours

• IRCNet – around 44k users at peak hours

• QuakeNet – around 36k users at peak hours

• EFnet – around 26k users at peak hours

• Undernet – around 25k users at peak hours

• rizon – around 25k users at peak hours

Today, the top 100 IRC networks have around 460k users connected at peak hours.

Timeline

• EFnet

• Undernet

• DALnet

• freenode

• IRCnet

• QuakeNet

• Rizon

1990 to 2004

URI scheme

There are three recognized uniform resource identifier (URI) schemes for Internet Relay Chat: irc, irc6, and ircs.[73] When supported, they allow hyperlinks of various forms, including

irc://<host>[:<port>]/[<channel>[?<channel_keyword>]]

(Where items enclosed within brackets ([,]) are optional) to be used to (if necessary) connect to the specified host (or network, if known to the IRC client) and join the specified channel. This can be used within the client itself or from another application such as a Web browser). irc is the default URI, irc6 specifies a connection to be made using IPv6, and ircs specifies a secure connection.

Per the specification, the usual hash symbol (#) will be prepended to channel names that begin with an alphanumeric character—allowing it to be omitted. Some implementations (for example, mIRC) will do so unconditionally resulting in a (usually unintended) extra (for example, ##channel), if included in the URL.

Clients

Client software

Client software exists for various operating systems or software packages, as well as web-based or inside games. Many different clients are available for the various operating systems, including Windows, Unix & Linux, Mac OS X and mobile operating systems (such as iOS and Android). On Windows, mIRC is one of the most popular clients. Some programs which are extensible through plug-ins also serve as platforms for IRC clients. For instance, a client called ERC, written entirely in Emacs Lisp is included in v.22.3 of Emacs. Therefore, any platform that can run Emacs can run ERC.

A number of web browsers have built in IRC clients, such as Opera (version 12.17 and earlier) or the ChatZilla add-on for Mozilla Firefox (included as a built-in component of Sea Monkey). Web-based clients, such as Mibbit and open source KiwiIRC, can run in most browsers. Games such as War§ow, Unreal Tournament (up to Unreal Tournament 2004), Uplink, Spring Engine-based games, 0 A.D. and ZDaemon have included IRC.

Bots

A typical use of bots in IRC is to provide IRC services or a specific functionality within a channel such as to host a chat-based game or provide notifications of external events. However some IRC bots are used to launch malicious attacks such as denial of service, spamming, or exploitation. [83]

Bouncer

A program that runs as a daemon on a server and functions as a persistent proxy is known as a BNC or bouncer. The purpose is to maintain a connection to an IRC server, acting as a relay between the server and client, or simply to act as a proxy. Should the client lose network connectivity, the BNC may stay connected and archive all traffic for later delivery, allowing the user to resume his IRC session without disrupting their connection to the server. Furthermore, as a way of obtaining a bouncer-like effect, an IRC client (typically text-based, for example Irssi) may be run on an always-on server to which the user connects via ssh. This also allows devices that only have ssh functionality, but no actual IRC client installed themselves, to connect to the IRC, and it allows sharing of IRC sessions.

To keep the IRC client from quitting when the ssh connection closes, the client can be run inside a terminal multiplexer such as GNU Screen or tmux, thus staying connected to the IRC network(s) constantly and able to log conversation in channels that the user is interested in, or to maintain a channel's presence on the network. Modelled after this setup, in 2004 an IRC client following the client-server model, called Smuxi, and was launched.

Search engines

There are numerous search engines available to aid the user in finding what they are looking for on IRC. Generally the search engine consists of two parts, a "back-end" (or "spider/crawler") and a front-end "search engine". The back-end (spider/webcrawler) is the work horse of the search engine. It is responsible for crawling IRC servers to index the information being sent across them. The information that is indexed usually consists solely of channel text (text that is publicly displayed in public channels). The storage method is usually some sort of relational database, like MySQL or Oracle.

The front-end "search engine" is the user interface to the database. It supplies users with a way to search the database of indexed information to retrieve the data they are looking for. These front-end search engines can also be coded in numerous programming languages. Most search engines have their own spider that is a single application responsible for crawling IRC and indexing data itself; however, others are "user based" indexers. The latter rely on users to install their "add-on" to their IRC client; the add-on is what sends the database the channel information of whatever channels the user happens to be on.

Many users have implemented their own ad hoc search engines using the logging features built into many IRC clients. These search engines are usually implemented as bots and dedicated to a particular channel or group of associated channels.

    Connection protocol: IRC can be connected to via IPv4, the current standard version of the Internet Protocol, or by IPv6, the next-generation version of the protocol. There is an effort of standardization and adding new features to the IRC protocol by IRCv3 working group.

Character Encoding

IRC still lacks a single globally accepted standard convention for how to transmit characters outside the 7-bit ASCII repertoire. IRC servers normally [clarification needed] transfer messages from a client to another client just as byte sequences, without any interpretation or recoding of characters. The IRC protocol (unlike e.g. MIME or HTTP) lacks mechanisms for announcing and negotiating character encoding options. This has put the responsibility for choosing the appropriate character codec on the Modern IRC

  Services: Network-operated bots to facilitate registration of nicknames and channels, sending messages for offline users and network operator functions.

    Extra modes: While the original IRC system used a set of standard user and channel modes, new servers add many new modes for such features as removing color codes from text, or obscuring a user's hostmask ("cloaking") to protect from denial-of-service attacks.[citation needed]

    Proxy detection: Most modern servers support detection of users attempting to connect through an insecure (misconfigured or exploited) proxy server, which can then be denied a connection. An example is the Blitzed Open Proxy Monitor or BOPM. This proxy detection software is used by several networks, although that real time list of proxies is defunct since early 2006.

 

 Additional commands: New commands can be such things as shorthand commands to issue

commands to Services, to network operator only commands to manipulate a user's hostmask.

  Encryption: For the client-to-server leg of the connection SSL might be used (messages cease to be secure once they are relayed to other users on standard connections, but it makes eavesdropping on or wiretapping an individual's IRC sessions difficult). For client-to-client communication, SDCC (Secure DCC) can be used.

Client:In practice, IRC channels have largely used the same character encodings that were also used by operating systems (in particular UNIX derivatives) in the respective language communities:

Today, the UTF-8 encoding of Unicode/ISO 10646 would be the most likely contender for a single future standard character encoding for all IRC communication, if such standard ever relaxed the 510 bytes message size restriction. UTF-8 is ASCII compatible and covers the superset of all other commonly used coded character set standards.